Hi, I'm Vivian Tan

Subject Matter Expert, Solution Architect and Certified Scrum Master that enables digital transformation into real-world impact

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What I Do

I help organizations especially Financial Institutions to transform their operations into scalable, customer-centric solutions without compromising operational stability or compliance.

Skills

Business & Process Transformation

Requirements Gathering, Functional Requirement Document (FRD), User Stories, Acceptance Criteria

Leadership & Communication

Team Leadership, Stakeholder Management, Mentoring, Cross-functional Collaboration, Training

Technical Proficiency

REST API, ISO8583, JSON, SOAP, XML, Groovy, Java, Amazon Redshift, Oracle PL/SQL

Tools & Platforms

Jira, Confluent, Kafka, Grafana, Elasticsearch, Microsoft 365, Microsoft Project, Active Directory